Shipping Policy

Shipping Policy for Sand + Fog 2026

Order Processing Time

At Sand + Fog 2026, we prepare your orders carefully to ensure prompt dispatch. Once your payment is confirmed, please allow 1-3 business days for us to verify, pack, and prepare your items for shipment. This processing time does not include transit time for delivery.

Processing times may extend during promotional events, public holidays, or periods of high order volume, as well as due to unforeseen operational challenges.

Shipping Methods, Fees, and Delivery Estimates

Shipping options, fees, and estimated delivery times depend on the selected service, your location within the United States, and the products ordered. We display all applicable shipping fees and estimated delivery windows during checkout for your review before you finalize your purchase.

Typical delivery transit time after dispatch ranges from 5 to 10 business days, but these estimates vary based on the carrier, shipping method, customs processing, and local delivery conditions.

Please note that delivery estimates are intended to help plan your receipt of order and are not guaranteed unless an express delivery service with a commitment is selected.

Shipment Tracking and Updates

After your package is dispatched, Sand + Fog 2026 will provide shipping confirmation and tracking information when available, depending on the carrier service chosen.

Be aware that tracking details may take some time to become active and are subject to the carrier’s scanning and processing schedules.

Order Verification and Address Accuracy

To ensure smooth delivery, please verify all shipping details before submitting your order. If you realize an error after placing your order, contact us immediately at b6403847@gmail.com to request an address correction.

Changes to shipping information cannot be guaranteed once your order has entered fulfillment or left our facility.

International Shipments and Customs

For orders shipped outside the United States, applicable import duties, taxes, customs checks, and destination-specific restrictions may apply. Customs processing can prolong delivery times beyond initial estimates.

The responsibility for any customs charges under local law depends on the shipment arrangement agreed upon at checkout.

Multiple Shipments

If your order contains items from different warehouses or availability dates, Sand + Fog 2026 may ship them separately. You will receive tracking information for each shipment when available.

Delivery Delays and Missing Shipments

Delivery may be delayed due to weather, carrier disruptions, customs inspections, incomplete or incorrect addresses, or failed delivery attempts. Should your shipment be missing or significantly delayed, please check your tracking information first and then contact us for assistance.

Damaged or Incomplete Deliveries

If your package arrives damaged or missing contents, retain all packaging and document the issue with photographs if possible. Contact us at b6403847@gmail.com with your order details to initiate an investigation and discuss next steps in accordance with applicable policies and laws.

Undeliverable or Returned Parcels

In cases where a shipment is returned as undeliverable, resolutions will depend on the reason for return and condition of the parcel. Any re-shipment, refund, or additional charges will be handled according to Sand + Fog 2026’s policies and legal requirements.

Policy Updates

Shipping fees, available services, and delivery estimates may be updated over time as our fulfillment processes evolve. Please always review the most current information displayed at checkout before placing your order.